Retail Sales / Customer Service

  • Retail Sales / Customer Service: Classroom instruction and “hands-on” training in a simulated retail environment, including interactive POS system, computerized registers and customized printing machine.

    • Topics include Financial Literacy, Starting a Business, Entrepreneurial Fundamentals, Inventory, Time Management Resolving Customer Conflicts, and Problem Solving.
    • Opportunity to earn the following credentials: National Retail Federation Certificate and Yonkers Public Schools Certificate of Completion