Good communication begins and ends with listening. Anyone can speak & everyone has an opinion. Opinions, attitudes, ideas, and actions are exchanged when active listening exists. In order to demonstrate active listening, it's not a matter of "parroting information." It is understanding a person's message, feelings, emotions, & thoughts. By utilizing eye contact, it forces us to see as well as hear & listen. If someone is speaking non-verbally, we need to see them. The act of listening involves physical, social, emotional, psychological, & sensory.
I'm here to listen. You only have to contact me.